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Terms and conditions

INTRODUCTION ('Website') is an online service owned, operated and managed by HEGAA Trusted Naturals Private Limited. ('HEGAA Trusted Naturals Private Limited' or 'we' or 'us'). In using/accessing the website, you are deemed to have accepted the terms and conditions of the agreement listed below or as may be revised from time to time ('User Agreement'), which is, for an indefinite period and you understand and agree that you are bound by such terms till the time you access this Website. We reserve the right to change the terms and conditions of this User Agreement from time to time without any obligation to inform you and it is your responsibility to look through them as often as possible.
HEGAA Trusted Naturals Private Limited (hereinafter referred to as ‘we,’ ‘us,’ ‘our,’ ‘website’) provides you with quality nutraceutical supplements and cosmetic/personal care products through our website, which can be accessible over the internet via web- enabled devices. The Website is owned by HEGAA Trusted Naturals Private Limited, having its registered office at A-21/12, Nariana Industrial Area, Phase-2, Delhi, 110028 For the purpose of these terms of use, wherever the context so requires “you”, “yourself”, “client” or “user” or similar terminology are all in use in reference to the individual user of this Website. The terms “we”, “us”, “our”, “ours” and “website” shall refer to HEGAA Trusted Natural Private Limited.
This Terms of Use governs your use of this website with respect to the manner in which you browse and purchase the nutraceutical supplements and cosmetic/personal care products offered by us, subject to conditions. ACCESSING, BROWSING OR OTHERWISE USING THIS WEBSITE INDICATES YOUR AGREEMENT TO THESE TERMS AND ALL OTHER APPLICABLE LAWS AND REGULATIONS, WITHOUT ANY LIMITATION OR QUALIFICATION, SO YOU ARE ADVISED TO READ THIS AGREEMENT CAREFULLY BEFORE PROCEEDING.


You must be 18 (eighteen) years or older and capable of entering into this agreement in order to use Website. If you are under 18 (eighteen) years of age, you may use this Website only with the prior permission of a parent or guardian.
You agree that the information provided by you upon registration and at all times thereafter will be true, accurate, current, and complete. You agree to maintain and update this information to keep it true, accurate and complete at all times while using Website and availing the services. You shall not use the Website for any illegal, unlawful, unauthorized or prohibited purposes (“Prohibited Uses”) nor may you, in the use of the Website, violate any laws in your jurisdiction (including but not limited to copyright or trademark laws). You will comply with all applicable laws, rules and regulations in your use of the Website. In the event you use Website for any Prohibited Uses, we reserve the right to immediately and without notice, suspend/delete your account and ban you from accessing Website in future.
We may from time to time change these Terms of Use and it is advised you stay updated with the same. Such changes will be effective immediately upon being posted on the Platform. Your continued use of the Platform will indicate your acceptance of the current/new Terms of Use.


We strive to ensure that the Product supplied to you corresponds as closely as possible to the Product displayed and described on the Platform. We are not responsible for any variations, which add to the unique quality of the Product, including but not limited to variations in colours, smell or shape of the product from one manufacturing batch to another.


To the extent permitted by applicable law, neither ‘we’ nor ‘our’ affiliates shall be liable for any direct, indirect, consequential or other damages whatsoever, including but not limited to property damage, loss of use, loss of business, economic loss, loss of data or loss of profits, arising out of or in connection with your use or access to, or inability to use or access the Website or its content. We do not take any responsibility for any adverse effect on the health of the user, and also advise the user to consult a physician before purchasing/ consuming our products. All our products are not intended to diagnose, treat, cure, or prevent any disease. You agree to indemnify, defend and hold HEGAA Trusted Private Limited and its affiliates harmless from any liability or loss, related to either your violation of these Website Terms of Use or your use of the HEGAA Trusted Natural Website.


All content displayed on the Platform/Website including inter alia designs, labels, text, logos, images, information, graphics (Content) is owned by us or our affiliates, and is protected by copyright, trademark, design and other relevant law. The Content of the Platform is intended solely for personal, non-commercial use by the users. Access to the Platform does not confer and shall not be considered as conferring upon anyone any license under any of ours or any third-party’s intellectual property


We reserve the right, without notice and in our sole discretion, to terminate your account or your use of our Platform, and to block or prevent future access to and use of the Platform if you violate any of terms set out in this Terms of Use.


The courts of Delhi, India shall have the exclusive jurisdiction and venue for any disputes arising from or in connection with the use of the Website or these Terms of Use.


If you have any comments or inquiries about these Terms of use, if you would like to update information we have about you, or to exercise your rights, you may contact or you have any other questions, concerns, comments or enquires, you may kindly contact our Grievance Officer.

Grievance Redressal Officer: Amit Rathor


All our products are manufactured at FSSAI approved manufacturing facilities and are not intended to diagnose, treat, cure, or prevent any disease. Please read product packaging carefully prior to purchase and use.
The information/blogs/articles on the website is provided for informational purpose only and is not meant to substitute for the advice provided by your doctor or other healthcare professional. These statements are not ratified by any government agency and are for general guidance only.