HEGAA Trusted Naturals may collect (i) Personal Information (ii) Sensitive Personal Data. Personal Information means any information that may be used to identify an individual. This includes but is not limited to: first and last name, email address, mailing and residential address, telephone/mobile number, birth date, gender, occupation, and other information if required. While you can browse some sections of our Website without requiring registration or having to provide us with any of your Personal Data but for certain activities such as placing an order for delivery, we would require you to register and provide us with your Personally Identifiable Information If you decide to purchase any of our products, our third party service providers (payment gateway) may need to collect certain additional financial information which includes, inter alia; your credit or debit card numbers and expiration date, bank routing and account number or CVV number. We collect information regarding your website usage, IP-address, browser type and operating system. Also, we may collect your purchasing behaviour. Our website does log your IP address (the Internet address of your computer) to give us an idea of which part of our website you visit and how long you spend there. However, we do not link your IP address to any personal information unless you have registered and logged in to our website.
We collect Personal Data from you, thorough your use of this Website. Where we ask you to provide us with your Personal Information, we will indicate whether providing the same is mandatory or whether it is an optional requirement.
We collect your Personal Information for the following purposes, but is
not limited to:
1. Develop and improve the products and services on the website and mobile application.
2. Contact you in relation to your subscription to our Products or services.
3. Conducting our General business and operating purposes, such as the administration, management and operation of the business, including client/user interaction, responding to requests and delivering our products.
4. Recommend more personalised user experience.
5. Serve other purposes for which we provide specific notice at the time of collection, and as otherwise authorised or for any other lawful purpose.
We understand the significance of protecting your Personal Information and for that, we maintain appropriate technical and organisational security safeguards designed to protect the personal data against accidental, unlawful or unauthorised destruction, loss, alteration, access, disclosure or misuse. We strive to undertake Reasonable Security Practices or procedures to protect your Personal Information from any potential theft or breach.
We do not sell, rent or trade your personal data for our wrongful gains. However, we may share your Personal Data with our: (i) trusted Logistical Partners for the delivery of our products to your delivery- address, (that is only if you had chosen to order). We ensure that only as much information is shared with our trusted Logistical Partners which enable us to successfully deliver our products to you. (ii) Our trusted analytics team. If you choose to place an order of our products from our website, you may have to provide your financial information to our Bona- fide Payment Processing Service Provider (Payment Gateway). After a transaction, your sensitive Personal Data (credit/debit cards information, other financial information, etc.) will not be stored on our servers. We may need to share your Personal Data with the Government authorities or other third parties only if required by law or is reasonably necessary to protect the rights, property and safety of others or ourselves.
Your rights under applicable law may include access to the personal data we process about you, the right to have such personal data corrected or erased, the right to restrict the processing of your personal data, as well as the right to data portability. Where we have obtained your consent for the processing of your personal data, you have the right to withdraw your consent at any time. This will not affect the lawfulness of the processing that has happened based on your consent prior to the withdrawal. To exercise these rights, you should make a written request using our contact details set out below.
You have the right to request us to not contact you for the purposes of sending you newsletters, customer surveys, direct marketing, or market research information, for that, you can opt-out from our newsletters and other related materials by clicking on ‘unsubscribe’ button usually found at the bottom of newsletters or other related materials. In case you have any grievances concerning our compliance with this Policy or related to the use of your Personal Information, or you have any other questions, concerns, comments or enquires, you may kindly contact our Grievance Redressal Officer: Amit Rathor Email: email@example.com Contact Days: Monday to Saturday (10 AM -6 PM)
Name:- HEGAA Trusted Naturals Private Limited. Address:- A-21/12, Naraina Industrial Area, Phase - 2, Delhi - 110028, India. Timings:- Monday - Saturday (10 AM - 6 PM) Telephone/WhatsApp:- +91 - 8800 111 995